Posted: Oct 5, 2021, 10:01 PM MDT|Update: 2 hours ago
IBM to Lay Foundation for Honda End-to-End Zero Touch Ambitions
LONDON, October 6, 2021 / PRNewswire / – IBM (NYSE: IBM) and Honda Motor Europe today announced a five-year agreement under which IBM plans to manage and execute Honda’s financing and supply operations through Europe. The contract is designed to provide an integrated end-to-end service that can help Honda improve efficiency, reduce costs, standardize processes in its European operations and ultimately put it on the path to a vision “Zero Touch”.
The contract extends an existing ten-year relationship by giving IBM Global Business Services additional responsibility for procurement operations. The fully integrated intelligent finance and purchasing workflow is designed to deliver cost savings, productivity improvements and improved service levels for Honda suppliers and customers, on a resilient platform.
This agreement comes at a time when the automotive industry is embarking on a radical transformation towards a connected, autonomous, shared and electrified world. The transformation investments required place even greater demands on back office functions to improve efficiency and be flexible to support changing business demands.
“We have a strategic need to transform our financing and sourcing operations into the best in the world and in doing so make Honda’s European operations a company that every dealer and supplier wants to work with,” said Joe crump, Managing Director, Business Administration, Honda Motor Europe. “We have a great working relationship with IBM, who have become a trusted partner and I am confident that they will bring tremendous expertise to help us make the changes necessary to meet industry challenges and emerging opportunities. “
Under the agreement, IBM plans to manage the Source-to-Pay, Record-to-Report and Order-to-Cash processes. Standardization and simplification of processes are designed to enable the application of the latest advances in automation, which can provide additional cost and quality benefits. A new single help desk with an integrated view of the entire finance and purchasing function can not only be more efficient, but can also improve customer service.
“We look forward to bringing our business process experience, technology and transformation methodologies to help Honda Motor Europe move even closer to its Zero Touch ambitions,” said Dave miller, Managing Director of IBM for the Honda Global Account. “We plan to bring people, processes and solutions together in smart workflows through an optimized managed services approach that can enable Honda Motor Europe to improve its finance and purchasing operations and become the partner. of choice from its network of dealers and suppliers. “
IBM and Honda Motor Europe signed their financing and supply service agreement in 1Q 2021.
Statements regarding IBM’s future direction and intent are subject to change or withdrawal without notice and represent goals and objectives only.
About Honda Motor Europe
For more information visit: https://hondanews.eu
About IBM Global Business Services
For more information visit: ibm.com/services
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